Physician's Computer Company (PCC)
Software Support Team | Full Time
Location: 20 Winooski Falls Way, Winooski, VT, USA
Rapid Response Team Member
Want to join the growing Health Care IT industry and work in a fantastic team culture? Perhaps, you too, desire the friendly, casual, hardworking, and client-focused environment offered by our 90+ employee company located in the Champlain Mill in Winooski, VT.
PCC has designed, developed and supported our award-winning pediatric software for over 30 years. As our electronic health record solution is driving greater demand for our services, we want to expand our team.
As a result, PCC is seeking people to join our Software Solutions Team as a Rapid Response member.
Rapid Response Team members work in our customer care center and are responsible for answering client calls, entering and managing their service needs into our help desk software, and helping to solve their questions and problems. They also travel* to our client sites to assist with software configuration and training. This position requires technical aptitude and exceptional customer service and communication skills. Prior experience in the healthcare industry desired, but not required.
*In order to keep our employees and families safe PCC employees have been working from home during the COVID-19 pandemic. Once it is safe to fully open, employees will work onsite at our Winooski office and travel to client offices will resume.
To learn more about PCC and this role, please visit our website at www.pcc.com/careers. The deadline for submitting your application is April 2, 2021.
As a Benefit Corporation, we place a high value on client, employee and community relationships. Our company offers a friendly, informal, and professional work environment. PCC offers competitive benefits as well as some uncommon perks.
No phone calls, please.
Deadline: April 2, 2021 12:00 am