Planned Parenthood of Northern New England

Senior Vice President of Health Care Delivery / Chief Operating Officer | Full Time



Planned Parenthood of Northern New England (PPNNE) is seeking an experienced leader to fill a full time senior level Vice President for Health Care Delivery or Chief Operating Officer role based out of Maine, New Hampshire or Vermont.
Leadership Opportunity & Purpose
The SVP of HCD leads a team delivering exceptional patient-centered care across three states in Northern New England. This strategic leader builds a culture of collaboration and learning where the team loves coming to work and cares deeply about our patients and the communities we serve. The SVP ensures our agency is investing and innovating in health care operations, patient access and experience, quality care, and advancing health equity every day. No matter if our patients choose telehealth or visit a health center in person, they receive the care they need from a compassionate team they trust.
Are you ready to work with a team of passionate and dedicated individuals? Do you want to join a team deeply committed to providing the highest quality health care for our patients? If so, these are just some of the many reasons you should join us. From your first day on the job, you’ll be immersed in a hands-on, hit-the-ground running experience. Each day will be unique and meaningful.
Key Responsibilities:
  • The ideal candidate is a seasoned health care operations leader who models collaborative, multidisciplinary leadership, motivates, and empowers the team, and inspires innovation and creativity by:
  • Leading, developing, and executing key strategies and directing operations for our 15 health centers and telehealth services with a patient-centered, reproductive justice, and health equity approach;
  • Building, coaching, and supervising a crosscutting team focused on ensuring an exceptional experience for staff and patients with high quality, non-judgmental, and accessible care;
  • Leading the health care division operational and strategic planning, developing goals and objectives, and priority setting in partnership with all clinical areas to improve and deliver exceptional patient and staff experience;
  • Collaborating with teams involved in the delivery of health care (clinical care, behavioral health, centralized support services, human resources, training) on innovative approaches to providing care that is evidence-based, equitable, patient-centered and leads to staff satisfaction in how they provide care;
  • Overseeing the division budget, identifying variances, compliance needs and system opportunities and implementing timely actions to address needs of the health care division;
  • Cultivating a culture that embraces engagement, teamwork, continuous learning, equity, and accountability, making PPNNE a great place to work and care for patients;
  • Demonstrating a commitment to diversity, equity, and inclusion in all that we do and serving as an agency leader continuously examining our systems and policies to build a truly anti racist agency that delivers exceptional care to all.

Knowledge, Skills and Abilities

  • 10 years operational experience in a health care setting with increasing management experience
  • Experience managing complex systems and budgets across multiple locations
  • Demonstrated success leading organizational change and building a positive culture including meaningful work/life balance, professional development opportunities, and supportive work environment
  • Commitment to gaining a deep understanding connections between power, racial, sexual, economic, and gender inequity and how this impacts patient and staff experience
  • Open and transparent communication style and experience giving, taking, and implementing feedback and coaching to support the achievement of complex goals
  • An emotionally intelligent, values- and results-driven leader who can positively influence staff and collaborate across departments and at all levels of the organization
  • Ability to travel regularly across Vermont, New Hampshire, and Main
Benefits & Compensation
  • Beyond a meaningful career and an excellent benefits package, we offer career development opportunities and a supportive work culture. In addition to a competitive salary and paid time off, PPNNE offers medical, dental, vision, life insurance and a 403 (b)plan.
  • Compensation & title are commensurate with the level of experience someone brings to the position. The pay range starts at $185,000/year.
Interested applicants please submit a cover letter and resume by visiting our website at  
PPNNE values a diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.  We’re committed to creating a dynamic work environment that centers diversity and inclusion, respect and integrity, customer focus, and innovation.


To Apply:

Interested applicants please submit a cover letter and resume by visiting our website at