Norwich Solar Technologies

Runtime Solar O&M Service Technician | Full Time



Job Summary

Work with existing Photovoltaic (PV) Systems installed by Norwich Solar and others. Perform service work, warranty work, and O&M duties throughout Vermont, New Hampshire, and Maine. PV system project size will range from 5kW to 5MW, including both ground-mounted and roof-mounted residential, commercial, industrial, and utility-scale grid-tied systems. Responsible for troubleshooting, documenting, and tracking assignments until completion, as well as data analysis using online monitoring platforms.


Primary Responsibilities
• Respond to service calls as dispatched, drive assigned issues, and seek advice/counsel as needed
• Track case progress and log communications with Asset/Service Manager using the NetSuite system
• Troubleshoot and implement code-compliant repairs in the field in a safe and efficient manner
• Fill out Service Work Orders, and track travel, labor time, and materials used for billing
• Communicate all day-to-day service matters with Asset/Service Manager
• Communicate company goals and direction with General Manager
• Document all site changes/fixes resulting from the O&M work, file reports to be added to job as archived documentation
• Secure additional field help for service work as needed, through Asset/Service Manager
• Perform PV system commissioning and testing procedures
• Assist Asset/Service Manager in feedback loop to NT, Operations, Project Management and Engineering teams by critically examining installations and sharing findings though constructive feedback for constant quality improvement


Knowledge and Skill Requirements
• 1+ year minimum experience as a solar PV installer or designer
• Full NABCEP PV Certification, additional Electrical Licensure, or formal technical education
• Strong understanding of grid-tied solar installation, PV system design, installation commissioning procedures, shutdown/LOTO procedures, troubleshooting, monitoring, and repair
• Knowledge of the NEC and the ability to use and reference the code as required
• Proficient skill with computers, Windows OS, Microsoft Office, Google Suite
• Industrial Communications & Networking knowledge, wired and wireless
• Excellent interpersonal skills and attention to detail
• Self-starter, positive “can do” attitude, determined problem-solving ability
• Able to work both under instruction and in a self-directed manner as needed
• Valid driver’s license is required
• Position may occasionally require overnight travel


To Apply:

Please send cover letter and resume to

Please no phone calls