Natural Mattress Company

Customer Experience Specialist | Part Time


Location: Shelburne, VT, USA

Position Description

We are seeking a talented and personable individual to both guide and
sales person in our beautiful in showroom in Shelburne. You are the
customer’s first impression of The Natural Mattress Company, lending expert knowledge of our
products, and services to uncover their needs and recommend
personalized sleep solutions that will help them dream their way to a better

Required Qualifications

We are looking for an individual who easily develops personal relationships and can inspire positive word of mouth about our store, while using low pressure sales tactics. Must be able to work well with a wide range of customer personalities. Strong people skills a must – friendly, empathetic, good listener and invigorated by personal interaction. Experience in selling high ticket merchandise is a plus, along with an interest in eco-friendly products.
The position we are looking for is part time. Only one to two days a week. Working weekends will most likely be required. Employee must enjoy independent work as they will run store on their own once trained.

Preferred Qualifications

Experience in word, excel and social media marketing would all be a plus.

This position will offer:

  • Collaborative work
  • Opportunity for all workers to contribute ideas
  • Sense of community
  • Independent/autonomous work
  • Focus on social responsibility in the work/workplace
  • Access to managers who can act as mentors
  • Respect based upon accomplishments, not seniority
  • Diversity valued, welcomed and encouraged
  • Creative work
  • Casual Dress
  • Fun!

Work environment:

It is a very low-pressure environment with lots of independence. The Specialist will be working on their own for a good portion of the time once they are trained but will be able to interact with customers of the store.

Work hours may be flexible and some work can be done remotely.



To Apply:

Your application will consist of a cover letter and resume. Please direct your cover letter to Michael Hassenberg, Owner, Natural Mattress Company, 3198 Shelburne Rd, Shelburne, VT 05482-6847, or by sending to

The position is open until filled.