Natural Mattress Company

Customer Experience Specialist | ASAP

Hours Per Week: 16

Position Starts: September 12, 2019

End Date: September 12, 2020

Pay: $15.00/hr

Location: Shelburne, VT



Main Focus of Internship:

Customer/Client Services/Hospitality

Position Description

Opened in September of 2016, the Natural Mattress Company is the brainchild of Mike Hassenberg . As an owner of The Green Life, an eco-friendly lifestyle store located in Burlington, VT since 2009, he saw the importance of offering a substitute to the conventional mattress and has been offering organic & natural alternatives ever since. Mike, who has had his own struggles with finding a restful sleep, believes in acting like a sleep consultant.  Selling mattresses in a pressure-free supportive environment.

Located in Shelburne VT, we are the largest natural mattress showroom in the entire state! Featuring mattresses from brands such as OrganicPedic, Savvy Rest, Honest Sleep TFS, White Lotus, Ergovea, and Heart of Vermont- you can be confident that we’ll have the perfect option to suite your needs.

We are seeking a talented and personable individual to both guide and sales person in our beautiful in showroom in Shelburne. You are the customer’s first impression of The Natural Mattress Company, lending expert knowledge of our products, and services to uncover their needs and recommend personalized sleep solutions that will help them dream their way to a better life.

Required Qualifications

We are looking for an individual who easily develops personal relationships and can inspire positive word of mouth about our store, while using low pressure sales tactics.

Must be able to work well with a wide range of customer personalities.

Strong people skills a must – friendly, empathetic, good listener and invigorated by personal interaction. Experience in selling high ticket merchandise is a plus, along with an interest in eco-friendly products.

The position we are looking for is part time. Only one to two days a week. Working weekends will most likely be required.

Employee must be enjoy independent work as they will run store on their own once trained.

Desired Skills, Attributes, and Knowledge

Experience in word, excel and social media marketing would all be a plus.

Educational/Professional Development Outcomes

Social Media and traditional marketing, grassroots networking, quickbooks software, can learn other small business/entrepreneurial skills such as payroll, inventory, and bookkeeping.

Work Environment / Culture

  • Collaborative work
  • Opportunity for all workers to contribute ideas
  • Independent/autonomous work
  • Focus on social responsibility in the work/workplace
  • Access to managers who can act as mentors
  • Respect based upon accomplishments, not seniority
  • Diversity valued, welcomed and encouraged
  • Creative work
  • Casual Dress
  • Fun!

It is a very low pressure environment with lots of independence. Intern will be working on their own for a good portion of the time once they are trained but will be able to interact with customers of the store.

Application Information

Your application will consist of a cover letter and resume. Please direct your cover letter to Michael Hassenberg, Owner, Natural Mattress Company, 3198 Shelburne Rd, Shelburne, VT 05482-6847. Click on the”Apply” button on this page to complete an application form and upload your cover letter and resume. Position is available until filled.